Privacy, cookies and terms

The website at internalscrutiny.co.uk is operated by TSO EDUCATION LTD.

• Company number: 11573380
• Registered office: 32 Church Street, Harwich, United Kingdom, CO12 3EA
• Legal contact email: [email protected]

TSO EDUCATION LTD is the data controller for personal data collected through this website. We process personal data in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

We do not sell personal data. We do not share personal data with third parties except where required for our own analytics and abuse-protection operations, as described on this page.

Depending on how you use the site, we may collect:

• Enquiry and booking information you submit, such as trust name, contact name, role, email address, phone number, school count and message content.
• Technical and usage data such as page views, referral source, browser type, device type and interaction events.
• Security and anti-abuse signals used to protect forms and website services from spam or malicious activity.

We use personal data for the following purposes:

• To respond to enquiries, schedule calls and provide requested services.
• To operate, monitor and improve website performance and user journeys.
• To detect, prevent and investigate spam, abuse and security threats.
• To maintain records needed for customer service, legal compliance and business administration.

Our primary lawful bases are:

• Legitimate interests for operating and securing the website, handling enquiries and improving content and services.
• Consent or acknowledgement for analytics and cookie-related processing where signposted through our cookie notice and settings available in your browser.
• Legal obligation where processing is required to comply with applicable law.

We use third-party service providers only where needed to run analytics and abuse protection:

• Google Analytics for website measurement and performance analysis.
• Cloudflare services (including bot/spam protection tooling) for security and abuse prevention.

These providers may process data outside the UK. Where this happens, we rely on appropriate safeguards such as contractual and technical controls designed to protect personal data to UK data protection standards.

We keep data only for as long as needed for the purposes listed above.

• Enquiry and booking records: typically up to 24 months from last meaningful contact.
• Analytics data: retained in line with configured analytics retention settings, typically up to 14 months.
• Security and anti-abuse logs: typically up to 12 months, unless longer retention is needed for incident handling.

We may retain limited records longer where required for legal claims, dispute resolution or regulatory compliance.

You have rights over your personal data, including the right to request:

• Access to your personal data.
• Correction of inaccurate personal data.
• Deletion of personal data in certain circumstances.
• Restriction or objection to certain processing.
• Data portability where applicable.

To exercise your rights, contact [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint.

We apply reasonable technical and organisational security measures to protect personal data, including access controls, secure transmission and anti-abuse protections.

This website is intended for professional use by school and trust stakeholders. It is not directed at children, and we do not knowingly collect personal data directly from children through this website.

We may update this legal page from time to time. The "Last updated" date at the top shows the current version date.

We use cookies and similar technologies to run and improve this website.

• Strictly necessary/security cookies: used for core site functionality and abuse protection, including Cloudflare bot and challenge protection where required.
• Analytics/performance cookies: used to understand usage patterns and improve site content and performance, including Google Analytics cookies.
• Local storage acknowledgement: we store your cookie notice acknowledgement in browser local storage.

By using this site, and by clicking "OK" on our cookie notice, you acknowledge and agree to our use of cookies and related data handling for analytics and protection purposes.

You can control or delete cookies through your browser settings. Blocking essential/security cookies may affect site availability and form protection functionality.

By using this website, you agree to these terms.

• You must use this website lawfully and must not misuse, attack or interfere with website services.
• Unless stated otherwise, website content, branding and materials are owned by or licensed to TSO EDUCATION LTD and must not be copied or reused for commercial purposes without permission.
• Website content is provided for general information and planning purposes. It does not create a professional engagement unless formally agreed in writing.
• We may update, suspend or withdraw site features and content at any time without notice.
• Third-party links are provided for convenience. We are not responsible for external websites or their content.

We do not exclude or limit liability where it would be unlawful to do so, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

Subject to that, this website and its content are provided on an "as is" basis, and TSO EDUCATION LTD is not liable for indirect or consequential losses arising from use of this website.

These terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over disputes related to this website and these terms.

Legal or data-protection enquiries should be sent to [email protected].